The buyer has the right to refuse the ordered goods subject to return in the presence of a manufacturing defect, lack of proper information about the product on the label, packaging or in the insert, in accordance with current legislation, at any time before receiving it, and after receiving the goods — within 14 days, not counting the day of purchase.
The return of goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved.
If the buyer refuses the goods, the seller returns to him the cost of the returned goods, with the exception of the seller's expenses related to the delivery and return of the goods returned by the buyer, within 10 days from the date of receipt of the returned goods at the seller's warehouse, together with a return application filled out by the buyer.
The buyer is responsible for the safety of the product and its packaging until it is returned to the seller.
The return of the cost of the goods by the seller to the buyer is carried out by the same method by which the payment for the goods was made by the buyer.